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431411 - Hotel Service Manager

Description

Supervises and coordinates the activities of hotel service workers.

Skill Level

2

Alternative Titles

    • Hotel Service Supervisor

Specialisations

    • Front Office Manager (Hotel)
    • Head Housekeeper
    • Head Porter (Hotel)
    • Hotel Concierge
    • Hotel Office Manager

Skills Assessment Authority

VETASSESS

Caveats

No caveats apply to this occupation.

Group: 4314 Hotel Service Managers

Description

supervise and coordinate the activities of hotel service workers.

Tasks

    • determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
    • conferring with managers to coordinate activities with other organisational units
    • maintaining attendance records and rosters
    • explaining and enforcing safety regulations
    • overseeing the work of the unit and suggesting improvements and changes
    • conferring with workers to resolve grievances
    • may perform front office and hotel reception duties

Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Occupations in this Group

    • 431411 Hotel Service Manager

ABOUT US

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CONTACT US

PHONE:

Australia: 1300 619 977
International: +61 7 3181 5588

HEAD OFFICE:

Level 27 Santos Building, 32 Turbot St, Brisbane QLD Australia 4000
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