Our Promise
What we do
> Provide legal representation for your application with the Department of Home Affairs to get the best possible outcome for you
> Provide accurate and quality legal advice based on current legislation
> Guide you efficiently and effectively in obtaining all the requirements to support your application
> Review all documentation and evidence to ensure legal compliance within 3 working days
> Identify red flags to ensure all evidence represents your case in the best light
> Send regular updates about your case when it is pending a decision in Immigration
How we will do it
> Maintain confidentiality and act in a professional manner at all times
> All services and communication will be online for easy access worldwide to ensure that you are always able to contact us
> Case managers are available to talk over the phone during business hours. There will also be a 24-hour response time for emails and calls received outside business hours
> No more long visits to law offices. Get the advice you need sooner
> Act in accordance with our quality assurance policies and procedures
> Maintain our Standard of Procedures to always ensure you experience the highest quality of service
How we will work for you
> Provide affordable legal services with flexible payment options and instalment plans
> Ensure you are aware of your legal rights and obligations as a visa holder
> Minimise jargon so that you always understand the legal advice we give you
> We will treat you and all our clients with understanding and empathy at all times, respecting your cultural background, language and tradition VisaOne is committed to your visa and immigration application and the excellent of practicing Australian immigration law.
