141311 - Hotel or Motel Manager
Description
Organises and controls the operations of a hotel or motel to provide guest accommodation, meals and other services. Registration or licensing may be required.
Skill Level
2
Alternative Titles
Specialisations
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- Duty Manager (Hotel)
- Resort Manager
Skills Assessment Authority
VETASSESS
Caveats
Not eligible if:
Caveat 9
TSS, ENS - The position predominantly involves responsibility for low skilled tasks.
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- Example 1: Rostering, maintaining records, reception duties and allocating duties to housekeepers, porters or doorpersons.
- Example 2: Fruit picking or packing or feeding of livestock or animals.
- Example 3: Truck driving.
Group: 1413 Hotel and Motel Managers
Description
organise and control the operations of hotels and motels to provide guest accommodation, meals and other services.
Tasks
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- directing and overseeing reservation, reception, room service and housekeeping activities
- supervising security arrangements, and garden and property maintenance
- planning and supervising bar, restaurant, function and conference activities
- observing liquor, gaming, and other laws and regulations
- assessing and reviewing customer satisfaction
- overseeing accounting and purchasing activities
- ensuring compliance with occupational health and safety regulations
- may provide guests with local tourism information, and arrange tours and transportation
Skill Level
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Registration or licensing may be required.
Occupations in this Group
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- 141311 Hotel or Motel Manager
